Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
QA Find, Inc. ("QA Find," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, password, and organization details.
- Profile Information: Information you add to your profile, such as job title, profile picture, and preferences.
- Payment Information: Credit card details and billing address for paid subscriptions (processed by our payment provider).
- Communications: Information from your interactions with us, including support tickets and feedback.
- Content: Test cases, projects, and other content you create using our Services.
1.2 Information We Collect Automatically
- Usage Data: How you interact with our Services, including features used, pages visited, and actions taken.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Log Data: Server logs, error reports, and performance metrics.
- Cookies: We use cookies and similar technologies as described in Section 6.
1.3 Information from Third Parties
- OAuth Providers: If you sign in with Google, GitHub, or other providers, we receive basic profile information.
- Integration Partners: Information from third-party services you connect to QA Find (e.g., Jira, GitHub).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve user experience
- Develop new features and services
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
- Train and improve our AI models (with anonymized data only)
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
3.1 With Your Consent
We share information when you explicitly consent to the sharing.
3.2 Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting providers (AWS, Google Cloud)
- Payment processors (Stripe)
- Analytics providers
- Customer support tools
3.3 Legal Requirements
We may disclose information if required by law, legal process, or government request.
3.4 Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- Access controls and authentication requirements
- Employee security training
- Incident response procedures
While we strive to protect your information, no method of transmission or storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@qafind.net.
5.1 GDPR (European Users)
If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
5.2 CCPA (California Residents)
California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.